— Jul 26, 2017

Creating A Successful Tourism Accommodation Business - A Road Map Part 1

How to build a successful Accommodation Business - part 1

— Jul 19, 2017

5 Ways to Integrate Text Messaging into Hotel Guest Customer Service

5 effective ways to integrate text messaging into your accommodation business.

— Jul 13, 2017

How to Prevent Bad Reviews and Ratings

Bad online reviews are part of being in hospitality, learn how to effectively manage and deal with bad online reviews and ratings.

— Jul 6, 2017

Why Internet Connectivity is Just as Important as Hot Water

Free Wi-Fi is an essential amenity for all guests and is becoming the deciding factor when travellers are booking accommodation. Find out the key to your guests satisfaction.

— Jun 22, 2017

The Importance of Collecting Guest Data in the Accommodation industry.

How collecting guest data and guest information can improve your accommodation business.

— Jun 15, 2017

10 Ways to Improve Teamwork in the Accommodation Industry

Improving teamwork is a difficult task in any business – Follow these 10 simple steps to help improve the team dynamics in your accommodation business.

— Jun 8, 2017

How to Build a Good Team Environment in your Hotel

To help build a good team environment in your accommodation business follow the twelve C’s of team building.

— Jun 1, 2017

How to Identify and Handle Conflict in the Workplace

Every business will have some form of conflict in its lifespan therefore, it’s important to be able to identify and handle it as a hotel manager or owner.

— May 25, 2017

Upselling Vs. Cross-selling

Learn to identify the difference between upselling and cross-selling and why you should be implementing this into your accommodation business

— May 19, 2017

Do Guests Want Tech Savvy Hotel Rooms?

Five important technological changes that the big hotel chains and groups are making, to help compete in the technologically advancing world we live in today.

— May 11, 2017

Four Simple Ways to Increase your Hotel’s Occupancy

Four simple yet effective ways to increase occupancy all year round.

— May 4, 2017

How to Ensure your Hotels Internet Connection is Secure

Now your hotel offers guest free Wi-Fi it’s time to protect your network and personal information.